Last updated: March 2026
RAM BPO S.A.S. (“RAM BPO,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website rambpo.com.
1. Information We Collect
We may collect the following types of information:
Personal Information You Provide: When you fill out a contact form, book a discovery call, subscribe to our newsletter, or apply for a position, we may collect your name, email address, phone number, company name, job title, and any other information you voluntarily provide.
Automatically Collected Information: When you visit our website, we may automatically collect certain information, including your IP address, browser type, operating system, referring URLs, pages viewed, and the dates and times of your visits. This information is collected through cookies and similar tracking technologies.
2. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide customer support.
- Process and manage service requests.
- Send you marketing communications, newsletters, and updates (only with your consent).
- Improve our website, services, and user experience.
- Comply with legal obligations and protect our rights.
3. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored on your device that help us analyze web traffic and customize content. You can choose to accept or decline cookies through your browser settings. Disabling cookies may limit your ability to use certain features of our website.
4. How We Share Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
- With service providers who assist us in operating our website and conducting our business, subject to confidentiality agreements.
- To comply with applicable laws, regulations, legal processes, or governmental requests.
- To protect the rights, property, or safety of RAM BPO, our clients, or others.
5. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.
7. Your Rights
Depending on your location, you may have the right to:
- Access, correct, or delete your personal information.
- Withdraw your consent for data processing.
- Object to or restrict certain processing of your data.
- Request data portability.
To exercise any of these rights, please contact us at jelou@rambpo.com. We will respond to your request within a reasonable timeframe and in accordance with applicable law.
8. International Data Transfers
As a company based in Colombia serving clients in the United States, your information may be transferred to and processed in Colombia. By using our website and providing your information, you consent to this transfer. We take appropriate measures to ensure your data is treated securely and in accordance with this Privacy Policy.
9. Children’s Privacy
Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately at jelou@rambpo.com.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we protect your information.
11. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
RAM BPO S.A.S.
Cl. 9 #43b-17, Piso 4, El Poblado
Medellín, Colombia
Email: jelou@rambpo.com
Phone: +57 305 247 2370